Quality Assurance & Service
From quality inspection and packaging to shipping and after-sales handling, we provide clear support across several key stages of product delivery. Based on different products and project requirements, we work closely on inspection, packaging protection, shipping preparation, and issue follow-up to help orders move forward more smoothly.
Quality Control & Certification
We carry out phased quality control based on order requirements. From raw material inspection to pre-shipment checking, each stage includes corresponding inspection procedures to reduce quality risks and help ensure delivery consistency.
Before production, the main materials are inspected to confirm that they meet the order and production requirements.
During production, inspections are carried out with a focus on workmanship, dimensions, assembly, and consistency.
After production is completed, pre-shipment inspection is conducted to minimize the possibility of defective products entering the packaging and shipping stages.
For products involving glass components, relevant tests can be carried out as required, including:
- Impact resistance testing
- Shatterproof-related testing
Packaging & Shipping
For export shipping, we arrange suitable packaging based on product characteristics and transportation requirements to reduce the risk of damage during handling, container loading, and long-distance transit as much as possible.
Layered Packaging Structure
- Mirror protection film
- Four-corner foam protection
- Thickened carton or honeycomb carton
- Wooden crate reinforcement available for bulk orders
Transportation Testing
To improve shipping reliability, the packaging solution can be tested through:
- Drop testing
- Vibration testing
Logistics Coordination
We coordinate packaging and shipping arrangements based on product type, order quantity, and shipping method to support safer transportation and more efficient delivery handling.
From inquiry to after-sales handling, we provide essential support to help buyers complete evaluation, confirmation, and issue handling more efficiently.
- Fast response to regular inquiries within 24 hours
- Product drawings and technical support
- Support for customized solution discussion
Warranty service based on the product and order agreement
Separate replacement shipment available for vulnerable parts, such as:
- Power supply
- LED strip
- Hardware accessories
- For transit damage, replacement shipment or compensation can be provided based on the actual situation
- For quality issues, corresponding solutions can be offered or local repair can be coordinated
- Photo or video-based review is supported for faster issue confirmation and handling